EVERYTHING YOU NEED TO KNOW

FREQUENTLY ASKED QUESTIONS

What is your booking process?

You can book through timely which can found on my instagram @clearcove or via the book now link.

What are your opening hours?

Monday - Friday: 9am - 5pm

hours may vary

What types of beauty treatments do you offer?

As a beauty therapist, I offer a variety of treatments to address my clients' specific skincare and beauty needs. Some of the treatments I offer include:

  • Eyebrows & Eyelashes
  • Waxing
  • Dermaplaning
  • Makeup Application
  • Skin Needling
  • Facials
  • Massages

Please refer to my Services or Pricelist to see all my available treatments and prices

How can I determine which product is best suited for my skin type?

As a beauty therapist, determining the best product for a client's skin type involves a thorough skin consultation. During the consultation I will examine your skin type, concerns, and conditions, such as dryness, oiliness, sensitivity, or acne, to determine the best skincare routine for you.

Once I have identified the skin type and any concerns, I will recommend the products that are suitable for your specific needs. I will recommend and suggest products with specific ingredients or formulations that can address your concerns, and provide guidance on how to use the products to achieve the best results.

Do you offer any discounts or promotions?

Discounts and Offers will offered, keep your eyes peeled by following our instagram @clearcove

What type of payment methods do you accept?

I accept a variety of payment methods, including:
Credit/Debit cards (Visa/Mastercard)
AMEX
Apple Pay and Google Pay
Afterpay

Are Skin Juice products made in Australia?

Every Skin Juice formulation is made right here in sunny Australia. We’re 100% Australian-owned and use only natural ingredients. From ideation to sending out orders, we are involved in every single step of our products’ journey.

Are Skin Juice products chemical free?

Skin Juice is 100% free from synthetic chemicals. And we’re about to get really straight-shooting with you, and that is: the claim that any skincare is ‘chemical-free’ is a myth. Yep! We said it. Because here’s the thing. Everything that is made of matter, including water (H2O), is a chemical.
 
Therefore it simply wouldn’t be appropriate for us (or any skincare brand) to technically say “chemical-free”. However, what we can say, is that all Skin Juice formulations are free from synthetic chemicals. Today, it’s estimated that there are more than 30,000 synthetic chemicals in commercial use. None of which you’ll ever find in our Skin Juice products

Is Skin Juice certified organic?

We use a refreshing blend of natural and certified organic ingredients. Our ingredient selection criteria? Is comprehensive. We only choose ingredients that are healthy, natural and skin delicious.

Where do source your ingredients from?

Our ingredients come from all around the world, including Australia. This is so we can be sure that we’re getting the best produce possible. Every single ingredient that comes through the Juice Lab is bought through Australian companies and meets all Australian regulations.

Is the skincare made in Australia?

Yes - it is manufactured in a professional laboratory in Australia.
 

Are your products pregnancy and breastfeeding safe?

Yes. The entire Botanicals by Luxe range is pregnancy and breastfeeding safe.

Are your products natural?

Absolutely! Botanicals by Luxe is free from nasties (no PEGS, parabens, sulfates etc). We have no synthetic/artificial fragrances or colours, our range is completely vegan and absolutely cruelty free. We test our products on humans - not animals.

How do I know which products I should choose for my skin?

Keep it simple - select products for your skin type and concerns. A lot of the products are in 99% of our clients routines such as the Hyaluronic Serum, Rosewater Mist and Lactic Facial Polish. Then simply select your cleanser, moisturiser and mask based on your skin type.

How long do your products take to work?

This question is a bit like "how long is a piece of string?" as every client and every skin is different. Some clients will see results within a few weeks, others will take a few months or more. You will notice increased hydration almost immediately as the Hyaluronic Acid gets to work plumping those skin cells!